|START Conference Manager|
Today’s governments and administrations face severe challenges: On the one hand, they undergo strong budgetary pressures, and, on the other hand, the stakeholders have changing and higher expectations from the administrations. At the same time, the technological evolution strives and offers new possibilities for administrations to reinvent their way of working (Broucker & Crompvoets, 2014, pp. 2-3). Many administrations have already developed e-services for their interaction with citizens, businesses, and other administrations, but an overall strategy to move towards an administration that is capable of dealing with changing demands seems to be lacking. The interdisciplinary research project ‘FLEXPUB’, executed by the KU Leuven (BE), the UNamur (BE) and the National Geographic Institute (BE), aims at creating a strategy that allows administrations to develop innovative and flexible e-services, that can be adapted in light of the stakeholders’ changing needs and requirements.
The research project focuses on geospatial data and e-services of the Belgian federal administration. Although the INSPIRE Directive and the PSI Directive have led to an increased cooperation and exchange of data between the Belgian administrations, as well as an improved accessibility of geospatial data for non-governmental stakeholders, geospatial data, and especially its added-value, remain difficult to grasp for administrations that do not focus on using this type of data in their daily work.
In order to develop the above-mentioned strategy, it is first necessary to map the current context of geospatial e-services at the Belgian federal level, to understand the existing governance model and the stakeholder requirements: Who are the main actors? What was the effect of the INSPIRE Directive on the development of geospatial e-services? What institutional and legal arrangement exist for the exchange of geospatial data and the development of geospatial e-services? What is the perception towards geospatial data and e-services? What are the needs and expectations of the various stakeholders?
During the presentation, the research project will be exposed, as well as the mapping of the Belgian federal governance model of geospatial e-services and the main results of this mapping. The mapping was carried out via a quantitative and qualitative methodology: an online survey was conducted, and those results were complemented with information gathered via extensive in-depth interviews. In this way, the research project can serve as a source of inspiration for other researchers and administrations that aim to conduct research on geospatial e-service governance models and the effect of the INSPIRE Directive on geospatial e-services.
Topic Area: [1.15] Other e-Government applications Abstract Type: Oral Presentation
START Conference Manager (V2.61.0 - Rev. 4840)