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The user speaks: results of user experience testing for the Flemish Geoportal Geopunt.

Evi Tortelboom and Laura D'heer

(Submission #135)


After five years of increasing usage the time had come to thoroughly evaluate the Flemish Geoportal Geopunt. We especially wanted to listen to the users as their numbers have increased exponentially over the years. With increased usage we suspected that the user requirements had also changed. This contribution will elaborate on the approach we have taken: the launch of a survey and its evaluation, the different types of user tests (both for an As-Is evaluation and for possible To-Be alternatives where we tried to eliminate some known problems). We will also highlight some of the more important conclusions and illustrate how they feed back into the future planning of the development.


Topic Area:  [1.3] Use and potential of INSPIRE for the development of indicators
Abstract Type:  Oral Presentation

Additional Fields

Academic:   No
Data Provider:   Yes
Data User:   Yes
INSPIRE Implementer (IT):   Yes
INSPIRE newbies:   No
Policy Officers:   No
Public Administration (MS/Regional/Local):   Yes
Thematic specialists:   No

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